Responsibility
Who we are
Illumetric is responsible for the personal information described in this notice. If you have a privacy question or request, email [email protected].
Collection
Information we handle
Information you send us
When you contact us by email, we receive your email address, your name if you provide it, the contents of your message, and any other information you choose to share.
Technical information
When you visit this website, the infrastructure used to deliver and protect it may process standard request information such as your IP address, browser and device details, requested pages, referring page, and the date and time of your request.
This company website does not currently offer user accounts or contact forms. We use SideRelay to measure visits and interactions. SideRelay is configured to present a cookie banner so you can choose whether optional measurement cookies are used.
Purpose
How and why we use it
- To read and respond to messages you send us.
- To operate, secure, maintain, and diagnose this website.
- With your consent, to understand visits and improve the website.
- To keep appropriate business records and meet legal obligations.
Where data-protection law requires a legal basis, the basis depends on the activity. We rely on legitimate interests for ordinary correspondence and website security, steps you ask us to take before entering a contract when you contact us about doing business, and legal obligations where we must retain or disclose information. We rely on your consent for optional website measurement and associated cookies.
Retention
How long we keep it
We keep correspondence while an enquiry is active and afterwards only for as long as it is reasonably needed for follow-up, business records, disputes, or legal obligations. Technical request data is kept for the shortest period reasonably needed for security, diagnostics, and abuse prevention, subject to the settings of the infrastructure that serves this website.
Control
Your rights
Depending on where you live, you may have the right to ask for access to, correction of, or deletion of your personal information. You may also be able to restrict or object to processing and ask for a portable copy of information you provided.
To make a request, email [email protected]. You may also complain to the data-protection authority where you live or work. We do not use personal information collected through this company website to make solely automated decisions or to build behavioural profiles.
Other services
External websites
This website links to Illumetric product websites and other external services. Their own privacy notices explain how they handle information. This notice does not cover their practices.
Updates
Changes and contact
We may update this notice when the website or our practices change. The date at the top shows when it was last revised. For any questions, email [email protected].